Last updated: 8/8/2026
OutreachrPro Pro is a recurring monthly subscription billed through Paddle. This refund policy explains when refunds may be issued for Pro plan payments.
Pro plan charges renew automatically each billing period until you cancel. You can cancel anytime from your account or through the Paddle customer portal / receipt email. Cancellation stops future renewals; it does not automatically refund the current period.
If you were charged in error, experienced a technical issue that prevented access to paid Pro features after payment, or believe a charge is incorrect, contact us within 14 days of the payment date. We review refund requests case by case.
Refunds are generally not provided for change of mind after successful Pro access, unused quota within a billing period, or failure to cancel before the next renewal date.
Email support or use the Contact / Support form on outreachrpro.xyz with your account email, transaction date, and reason. Approved refunds are processed through Paddle back to the original payment method and may take several business days to appear.
Please contact us before filing a chargeback so we can help resolve the issue. Unresolved chargebacks may result in account suspension.